{"id":342,"date":"2024-01-11T09:42:08","date_gmt":"2024-01-11T09:42:08","guid":{"rendered":"https:\/\/www.smsapi.ro\/blog\/?p=342"},"modified":"2025-01-10T18:28:17","modified_gmt":"2025-01-10T18:28:17","slug":"beneficiile-campaniilor-sms-ine-commerce","status":"publish","type":"post","link":"https:\/\/www.smsapi.ro\/blog\/beneficiile-campaniilor-sms-ine-commerce\/","title":{"rendered":"Beneficiile campaniilor SMS \u00eene-commerce"},"content":{"rendered":"\n<p>Probabil c\u0103 folosi\u021bi deja marketingul prin e-mail pentru a trimite mesaje clien\u021bilor dumneavoastr\u0103. Dar dac\u0103 nu v-a\u021bi g\u00e2ndit \u00eenc\u0103 la marketingul prin SMS, acum este momentul! Este o strategie puternic\u0103 care merit\u0103 s\u0103 fie \u00een fruntea listei de modalit\u0103\u021bi de a ajunge la consumatori.<\/p>\n\n\n\n<!--more-->\n\n\n\n<p>Cu 4,2 miliarde de utilizatori la nivel mondial, 62% din popula\u021bia lumii are acces la un telefon mobil. Acest lucru \u00eel face s\u0103 fie cel mai r\u0103sp\u00e2ndit produs de pe planet\u0103. Utilizatorul mediu \u00ee\u0219i verific\u0103 telefonul de 344 de ori pe zi, petrec\u00e2nd aproape 4 p\u00e2n\u0103 la 6 ore uit\u00e2ndu-se la ceva.<\/p>\n\n\n\n<p>Acest lucru prezint\u0103 oportunit\u0103\u021bi fenomenale pentru comercian\u021bii cu am\u0103nuntul \u0219i pentru comer\u021bul electronic, deoarece 95% dintre oameni primesc SMS-uri chiar \u0219i atunci c\u00e2nd nu au acces la internet \u0219i la alte aplica\u021bii de mesagerie. \u00cen plus, 75% dintre clien\u021bi VOR s\u0103 primeasc\u0103 SMS-uri de la comercian\u021bii lor favori\u021bi.<\/p>\n\n\n\n<p>Aceste statistici arat\u0103 c\u0103 <a href=\"https:\/\/www.smsapi.ro\/sms-marketing\" target=\"_blank\" rel=\"noreferrer noopener\">marketingul prin SMS<\/a> nu este doar important, ci \u0219i un instrument indispensabil pentru comercian\u021bii cu am\u0103nuntul \u0219i proprietarii de magazine de comer\u021b electronic.<\/p>\n\n\n\n<p>Iat\u0103 cum campaniile de SMS \u00een mas\u0103 v\u0103 pot ajuta magazinul de comer\u021b electronic:<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Mesajul SMS ajunge la mul\u021bi utilizatori deodat\u0103<\/strong><\/h2>\n\n\n\n<p>Cea mai mare pierdere cu care se confrunt\u0103 comercian\u021bii \u00een acest moment este c\u0103 mesajele lor de v\u00e2nz\u0103ri nu sunt v\u0103zute de suficiente persoane.<\/p>\n\n\n\n<p>Dezvoltarea campaniilor publicitare nu este ieftin\u0103 \u0219i chiar dac\u0103 faci totul cum trebuie, cel pu\u021bin zece dintre concuren\u021bii t\u0103i vor face acela\u0219i lucru ca \u0219i tine.<\/p>\n\n\n\n<p>E-mailul ca canal v\u0103 ofer\u0103 acces direct la un poten\u021bial client, dar problema cu e-mailurile este c\u0103, de cele mai multe ori, acestea sunt marcate ca fiind spam sau promo\u021bionale \u0219i nu ajung niciodat\u0103 \u00een cutia po\u0219tal\u0103 a poten\u021bialului client.<\/p>\n\n\n\n<p>Cu toate acestea, \u00een cazul <a href=\"https:\/\/www.smsapi.ro\/bulk-sms\" target=\"_blank\" rel=\"noreferrer noopener\">campaniilor SMS<\/a>, nu exist\u0103 filtre de spam \u0219i nici bariere \u00een calea primirii. Acestea sunt livrate \u00een mai pu\u021bin de 10 secunde c\u0103tre poten\u021bialul client \u0219i v\u0103 permit s\u0103 \u00eel influen\u021ba\u021bi \u00eentr-un mod eficient.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>U\u0219or de creat \u0219i eficient din punct de vedere al costurilor<\/strong><\/h2>\n\n\n\n<p>Unul dintre principalele avantaje ale SMS-ului, pe care aproape niciun alt canal publicitar nu \u00eel poate egala, este simplitatea sa. Pute\u021bi utiliza un singur \u0219ablon la nesf\u00e2r\u0219it \u0219i acesta va genera rezultate \u00een mod continuu.<\/p>\n\n\n\n<p>Acest lucru se adaug\u0103 la faptul c\u0103 98% dintre mesajele text sunt cititeefectiv.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignleft size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.smsapi.ro\/blog\/wp-content\/uploads\/2024\/01\/Picture1.png\" alt=\"\" class=\"wp-image-344\" width=\"373\" height=\"317\" srcset=\"https:\/\/www.smsapi.ro\/blog\/wp-content\/uploads\/2024\/01\/Picture1.png 373w, https:\/\/www.smsapi.ro\/blog\/wp-content\/uploads\/2024\/01\/Picture1-300x255.png 300w\" sizes=\"auto, (max-width: 373px) 100vw, 373px\" \/><\/figure>\n<\/div>\n\n\n<p>Av\u00e2nd \u00een vedere c\u0103 majoritatea clien\u021bilor sunt expu\u0219i la oferte prin SMS, probabilitatea de conversie cre\u0219te semnificativ, ceea ce face ca aceast\u0103 solu\u021bie s\u0103 fie cu adev\u0103rat rentabil\u0103 pentru orice proprietar de magazin fizic sau online.<\/p>\n\n\n\n<p>\u00cen cadrul serviciului clien\u021bi, utilizarea SMS-urilor reduce num\u0103rul de apeluri telefonice. Clien\u021bii pot trimite un text rapid atunci c\u00e2nd le convine, iar \u00eentreprinderile pot r\u0103spunde \u00een timp real. De aceea, notific\u0103rile automate sunt o modalitate excelent\u0103 de a rezolva cazurile \u00eenainte ca acestea s\u0103 devin\u0103 probleme.<\/p>\n\n\n\n<p>Dac\u0103 ave\u021bi un magazin, asigura\u021bi-v\u0103 c\u0103 optimiza\u021bi \u0219i eficientiza\u021bi comunicarea prin <a href=\"https:\/\/www.smsapi.ro\/sms-api\" target=\"_blank\" rel=\"noreferrer noopener\">integrarea platformei dvs. de comer\u021b electronic <\/a>cu platforma de Bulk SMS,\u00a0 SMSAPI.<\/p>\n\n\n\n<div class=\"wp-block-smsapi-blog-2021-infobox infobox infobox--attention post-content--full-width\"><div class=\"infobox__icon\"><img decoding=\"async\" src=\"data:image\/svg+xml;base64,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\"\/><\/div><div class=\"infobox__title\"><h4>Important!<\/h4><\/div><div class=\"infobox__content\">\n<p>SMS-ul perfect const\u0103 \u00eentr-un mesaj u\u0219or de \u00een\u021beles \u0219i un link care duce la oferta specific\u0103. Ad\u0103ugarea a prea multe informa\u021bii poate reduce eficien\u021ba acestuia.<\/p>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Cea mai rapid\u0103 metod\u0103 de a introduce noi produse pe pia\u021b\u0103<\/strong><\/h2>\n\n\n\n<p>Ori de c\u00e2te ori trebuie s\u0103 lansa\u021bi un produs nou, exist\u0103 incertitudine cu privire la modul \u00een care acesta va fi primit de c\u0103tre publicul dumneavoastr\u0103. \u00cempreun\u0103 cu aceasta vine \u0219i problema modului de a lansa v\u00e2nz\u0103rile, av\u00e2nd \u00een vedere c\u0103 nu exist\u0103 clien\u021bi existen\u021bi pentru produs.<\/p>\n\n\n\n<p>\u00cen acest caz, <a href=\"https:\/\/www.smsapi.ro\/sms-campaigns\" target=\"_blank\" rel=\"noreferrer noopener\">SMS-ul este cel mai bun instrument<\/a> pentru a v\u0103 vinde produsul. Prin SMS, <strong>pute\u021bi face publicitate noului dvs. produs c\u0103tre clien\u021bii dvs. existen\u021bi<\/strong>, care sunt mai predispu\u0219i s\u0103 \u00eel cumpere, deoarece sunt deja familiariza\u021bi cu marca dvs.<\/p>\n\n\n\n<p>Un alt mare avantaj al SMS-ului este faptul c\u0103 promovarea noului produs se face direct \u0219i imediat, nu ca \u00een cazul altor canale publicitare, unde crearea creativit\u0103\u021bii necesit\u0103 mai mult timp.<\/p>\n\n\n\n<p>\u0218tia\u021bi c\u0103 71% din comenzile <a href=\"https:\/\/www.shopifyandyou.com\/blogs\/news\/statistics-about-shopify\" target=\"_blank\" rel=\"noreferrer noopener\">Shopify<\/a> provin de pe dispozitive mobile?<\/p>\n\n\n\n<p>Conform celor mai recente cifre, num\u0103rul utilizatorilor de dispozitive mobile fa\u021b\u0103 de utilizatorii de desktop 2023 este \u00een cre\u0219tere \u00een fiecare an. \u00cen 2023, nr. de utilizatori de telefoane mobile la nivel global este estimat la <a href=\"https:\/\/www.smsapi.ro\/blog\/?page_id=345\" data-type=\"page\" data-id=\"345\" target=\"_blank\" rel=\"noreferrer noopener\">6,8 miliarde, ceea ce reprezint\u0103 o cre\u0219tere anual\u0103 de 4,2%.<\/a><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignleft size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.smsapi.ro\/blog\/wp-content\/uploads\/2024\/01\/Picture2-1.png\" alt=\"\" class=\"wp-image-347\" width=\"444\" height=\"373\" srcset=\"https:\/\/www.smsapi.ro\/blog\/wp-content\/uploads\/2024\/01\/Picture2-1.png 444w, https:\/\/www.smsapi.ro\/blog\/wp-content\/uploads\/2024\/01\/Picture2-1-300x252.png 300w\" sizes=\"auto, (max-width: 444px) 100vw, 444px\" \/><\/figure>\n<\/div>\n\n\n<p>Acest lucru demonstreaz\u0103 c\u0103, atunci c\u00e2nd trimite\u021bi mesaje de marketing prin SMS, v\u0103 implica\u021bi clien\u021bii pe dispozitivele lor mobile \u0219i \u00eei conduce\u021bi c\u0103tre site-ul dvs. web, unde este posibil s\u0103 se decid\u0103 s\u0103 fac\u0103 o achizi\u021bie.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Monitorizarea co\u0219urilor abandonate \u00een cump\u0103r\u0103turile online<\/strong><\/h2>\n\n\n\n<p>Conform studiilor, num\u0103rul mediu de <a href=\"https:\/\/www.oberlo.com\/statistics\/shopping-cart-abandonment-rate#:~:text=Shopping%20cart%20abandonment%20refers%20to,it%20to%20the%20checkout%20stage.\" target=\"_blank\" rel=\"noreferrer noopener\">co\u0219uri abandonate de clien\u021bi este de aproximativ 70%.<\/a><\/p>\n\n\n\n<p>Persoanele cu produse abandonate \u00een co\u0219urile de cump\u0103r\u0103turi online sunt cel mai probabil clien\u021bi poten\u021biali, poten\u021biali clien\u021bi sau clien\u021bi care revin.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignleft size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"321\" height=\"317\" src=\"https:\/\/www.smsapi.ro\/blog\/wp-content\/uploads\/2024\/01\/Picture1_RO.png\" alt=\"\" class=\"wp-image-348\" srcset=\"https:\/\/www.smsapi.ro\/blog\/wp-content\/uploads\/2024\/01\/Picture1_RO.png 321w, https:\/\/www.smsapi.ro\/blog\/wp-content\/uploads\/2024\/01\/Picture1_RO-300x296.png 300w\" sizes=\"auto, (max-width: 321px) 100vw, 321px\" \/><\/figure>\n<\/div>\n\n\n<p>Ace\u0219tia sunt oameni care inten\u021bionau s\u0103 cumpere un produs, dar au renun\u021bat \u00een ultima secund\u0103 din cauza unei distrageri, a unei \u00eentreruperi sau a unei ezit\u0103ri.<\/p>\n\n\n\n<p><strong>Pute\u021bi configura texte automate care sunt declan\u0219ate de fiecare dat\u0103 c\u00e2nd un utilizator viziteaz\u0103 pagina co\u0219ului de cump\u0103r\u0103turi de pe site-ul dvs. web.<\/strong><\/p>\n\n\n\n<p>Dac\u0103 un magazin de comer\u021b electronic dore\u0219te s\u0103 genereze c\u00e2teva v\u00e2nz\u0103ri din co\u0219urile abandonate, poate trimite un text care s\u0103 arate astfel.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>SMS-ul creeaz\u0103 \u00eencredere \u00een brandul dvs<\/strong><\/h2>\n\n\n\n<p>Atunci c\u00e2nd clien\u021bii sunt pe cale s\u0103 cumpere ceva dintr-un magazin necunoscut, nu sunt siguri dac\u0103 magazinul este de \u00eencredere \u0219i dac\u0103 pot avea \u00eencredere \u00een calitatea produselor. Aceast\u0103 incertitudine \u00eei poate \u00eempiedica s\u0103 ac\u021bioneze.<\/p>\n\n\n\n<p>Mesajele text permit \u00eentreprinderilor de comer\u021b electronic s\u0103 dep\u0103\u0219easc\u0103 aceast\u0103 barier\u0103 virtual\u0103 \u0219i s\u0103 construiasc\u0103 o p\u0103rere bun\u0103 despre marca dumneavoastr\u0103.<\/p>\n\n\n\n<p>\u00cencrederea unui client \u00een dumneavoastr\u0103 este, de asemenea, direct legat\u0103 de<strong> frecven\u021ba cu care comunica\u021bi cu el.<\/strong><\/p>\n\n\n\n<p>Cu ajutorul SMS-urilor \u00een mas\u0103, pute\u021bi trimite <a href=\"https:\/\/www.smsapi.ro\/schedule-sms\" target=\"_blank\" rel=\"noreferrer noopener\">ur\u0103ri de ziua de na\u0219tere \u0219i mesaje de Anul Nou<\/a> sau chiar s\u0103 comunica\u021bi oferte de s\u0103rb\u0103tori pentru a face evenimentele clien\u021bilor dumneavoastr\u0103 speciale. \u00cen acest fel, ace\u0219tia vor fi \u0219i mai impresiona\u021bi de nivelul de servicii pe care \u00eel oferi\u021bi \u0219i este foarte probabil s\u0103 v\u0103 recomande \u0219i prietenilor lor.<\/p>\n\n\n\n<p>Acum c\u0103 \u0219ti\u021bi puterea SMS-urilor \u00een mas\u0103 \u0219i tot ce poate face pentru afacerea dvs., face\u021bi urm\u0103torul pas &#8211; crea\u021bi un cont pe platforma SMSAPI \u0219i \u00eencepe\u021bi s\u0103 trimite\u021bi mesaje SMS ast\u0103zi.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-primary\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.smsapi.ro\/signup\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Conecta\u021bi-v\u0103 la SMSAPI<\/strong><\/a><\/div>\n<\/div>\n\n\n\n<p>Vede\u021bi, de asemenea, cum s\u0103 <strong>organiza\u021bi o campanie de marketing prin SMS pentru e-commerce.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Probabil c\u0103 folosi\u021bi deja marketingul prin e-mail pentru a trimite mesaje clien\u021bilor dumneavoastr\u0103. Dar dac\u0103 nu v-a\u021bi g\u00e2ndit \u00eenc\u0103 la marketingul prin SMS, acum este momentul! Este o strategie puternic\u0103 care merit\u0103 s\u0103 fie \u00een fruntea listei de modalit\u0103\u021bi de a ajunge la consumatori.<\/p>\n","protected":false},"author":4,"featured_media":350,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"2","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","footnotes":""},"categories":[2],"tags":[14,11,22,24],"class_list":["post-342","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-knowledge","tag-campanie-de-marketing","tag-marketing-prin-sms","tag-online-marketing","tag-sms-pentru-companii"],"_links":{"self":[{"href":"https:\/\/www.smsapi.ro\/blog\/wp-json\/wp\/v2\/posts\/342","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.smsapi.ro\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.smsapi.ro\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.smsapi.ro\/blog\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.smsapi.ro\/blog\/wp-json\/wp\/v2\/comments?post=342"}],"version-history":[{"count":6,"href":"https:\/\/www.smsapi.ro\/blog\/wp-json\/wp\/v2\/posts\/342\/revisions"}],"predecessor-version":[{"id":355,"href":"https:\/\/www.smsapi.ro\/blog\/wp-json\/wp\/v2\/posts\/342\/revisions\/355"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.smsapi.ro\/blog\/wp-json\/wp\/v2\/media\/350"}],"wp:attachment":[{"href":"https:\/\/www.smsapi.ro\/blog\/wp-json\/wp\/v2\/media?parent=342"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.smsapi.ro\/blog\/wp-json\/wp\/v2\/categories?post=342"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.smsapi.ro\/blog\/wp-json\/wp\/v2\/tags?post=342"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}